Registration fees for webinars are $175/member and $300/non-member
unless otherwise noted in event description.

Reducing Point of Care Violence

Date: 07/18/2019

9:30 AM - 11:00 AM

Course Curriculum
Our speakers will discuss effective methodologies, including the use of tools, training, and technology, to reduce violence at the point of care. They will help participants understand root causes and predictors of violence in health care settings and will share proven methods to build a pro-active program focused on overall reduction of workplace violence.

The speakers will also review compliance challenges related to workplace violence. Conditions of participation (CoPs) and Accrediting Organization (AO) standards referenced. For example, a patient’s right to receive care in a safe setting will be covered. Additionally, the Occupational Safety and Health Administration (OSHA) standard of a person’s right to work in a safe setting. Our speakers will also include guidance from collaborations with The Centers for Medicare & Medicaid Services (CMS) and the Joint Commission (TJC) regarding use of force and weapons.


Lisa Terry, CHPA, CPP
VP, Vertical Markets
Allied Universal Security Services

Ms. Terry has significant experience in health care security and police management. Prior her work with Allied Universal Security, she served as Director of Hospital Police and Transportation at the University of North Carolina in Chapel Hill. As a former president and an active member of IAHSS, Lisa has been fortunate to collaborate with some of the country’s greatest minds in health care, security, and policing. She shares her knowledge, strategies, and lessons learned for successfully preventing and mitigating violence in her books: “Preventing Violence in the Emergency Department” and “The Active Shooter Response Toolkit for Healthcare Workers.”

Mike Dunning
Senior Director, Healthcare Security Operations
Allied Universal Security Services

As the Senior Director for Healthcare Security Operations, Mr. Dunning is responsible for the oversight of over 3,500 health care facilities across the United States and Canada.  He serves as the subject matter expert in health care security and assists security operations and business development by providing subject matter expertise and guidance in program development, compliance, safety, emergency management, business continuity, accreditation survey readiness, education and training, tools, and mentoring future healthcare security leaders.

The speakers have no real or perceived conflicts of interest that relate to this presentation.

Learning Objectives
At the conclusion of this session, participants will be able to:

  1. Identify root causes and predictors of violence in health care settings.
  2. Plan and design a program to reduce workplace violence.
  3. Develop, teach and evaluate competencies related to workplace violence.