Registration fees for webinars are $175/member and $300/non-member unless otherwise noted in an event description.

NDHA is an approved provider of continuing education by the North Dakota Board of Examiners for Nursing Home Administrators.

Overhaul of E/M Codes Updates for 2021

Date: 12/01/2020

9:00 AM - 11:00 AM

Registration fee is $375 per facility for up to 3 registrants, and includes all 3 webinars in this series.

Part 1: Tuesday, Dec. 1, 2020
Part 2: Tuesday, Dec. 15, 2020
Part 3: Tuesday, Jan. 12, 2021

All Sessions:
9:00 - 11:00 a.m. central time

HIM coders, CDI staff, case managers, documentation improvement staff, risk coders, physician office, and MDS coordinators and auditors

This program is intended to provide participants with an overview of the CPT® Evaluation and Management (E/M) Office or Other Outpatient and Prolonged Services Code and Guidelines being overhauled for the first time in more than 25 years. E/M documentation guidelines for new and established office and outpatient services (99202 – 99215) have gone through substantial revisions that become effective Jan. 1, 2021. This change is significant due to the large number of office visits that are performed each year by every specialty. This three-part webinar series will cover new guidelines, including eliminating history and physical exam as elements for code selection and allowing physicians to choose the code level based on medical decision-making or total time to name a few.

“To get the full benefit of the burden relief from the E/M office visit changes, healthcare organizations need to understand and be ready to use the revised CPT codes and guidelines by Jan. 1, 2021,” said AMA President Susan R. Bailey, M.D. “


• Identify changes that will occur with the 2021 CPT updates; and

• Review resources for questions and updates as changes occur.

Topics to be covered:

• What you need to do to get your providers ready;

• What we know and not know yet;

• What to look for to develop training curriculum for your providers;

• What it means for compliance auditing; and

• Resources you currently need and should watch out for.


Jean Ann Hartzell-Minzey, RHIA, CHA, CPC CEO & Chair of the Board
Healthcare Education Strategies, Inc. (HES)

HES is a national consulting firm headquartered in Louisiana. Jean Ann Hartzell-Minzey actively develops systems and innovative programs for healthcare leaders and trainers. Her approach towards ICD-10-CM and ICD-10-PCS reflects her clinical knowledge and her knowledge of reimbursement methodologies. She implemented one of the first DRG systems in the country, and as part of the implementation, she educated 280 members of the medical staff one-on-one. She is certified by the American Health Information Management Association. She looks at ICD-10 training in a purposeful, practical way with the goal of providing functional education to the point where there is measurable improvement. As a certified healthcare auditor, she is proficient in the critical areas of audit compliance and national standards for auditing as established by the American Society for Quality, consistent with methodologies used by the Centers for Medicare & Medicaid Services and the Office of Inspector General.