Registration fees for webinars are $175/member and $300/non-member unless otherwise noted in an event description.

NDHA is an approved provider of continuing education by the North Dakota Board of Examiners for Nursing Home Administrators.

Commonly Cited Deficiencies for CAHs

Date: 02/13/2020

10:00 AM - 12:00 PM

Commonly Cited Deficiencies for Critical Access Hospitals

Critical access hospitals are required to comply with CMS conditions of participation. There are commonly cited deficiencies during standard surveys and complaint investigations of critical access hospitals. This presentation identifies the top-cited regulations and explains the regulation and why they are found noncompliant.


  • Describe and discuss why an accredited hospital must comply with CMS regulations.
  • Explain the implications of a condition-level deficiency.
  • Describe commonly cited deficiencies.
  • Explain the regulations and related interpretative guidelines for each deficiency.

This program is intended for quality management/performance improvement professionals, nurse executives/registered nurses and compliance officers.

Nancy Ruzicka is a consultant on state and federal rules, regulations and interpretative guidelines. She previously worked as director of integrity and compliance and privacy official at MercyOne Des Moines and director of regulatory compliance at UnityPoint Health-Des Moines. She also has more than 20 years of experience with the Iowa Department of Inspections and Appeals. Ruzicka holds master’s degrees in health law and business administration and a bachelor’s degree in pharmacy, all from Drake University. She is certified in health care compliance and maintains her Iowa pharmacy license.